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CSR Development Conference - Nov. 6-7, 2025 - Jefferson City/Online

November 6, 2025 11:00 AM - November 7, 2025 12:00 PM (CST)

Description

ATTENTION: PLEASE ENTER YOUR EMAIL ADDRESS IN THE "YOUR CONTACT INFORMATION" BOX BELOW AND CLICK "GO" TO VERIFY YOUR MEMBERSHIP AND RECEIVE MEMBER RATES. (YOU DO NOT NEED TO LOG IN.) IF YOU BELIEVE YOU ARE A MEMBER AND IT DOES NOT SHOW MEMBER RATES BELOW AFTER ENTERING YOUR EMAIL ADDRESS, PLEASE CONTACT OUR OFFICE BEFORE YOU REGISTER.

Hybrid: Online or MAIA Headquarters, Jefferson City

Agenda:
Thursday, November 6
10:30 - 11 a.m.: Registration
11 a.m. - 12 p.m.: Networking Session & Lunch (in-person only)
12 - 4 p.m.: Mastering Time Management and Technology for Your Agency
6 - 8 p.m.: Bowling at Strikers (Optional, $30/person) Includes soft drinks, pizza and 90 minutes of unlimited bowling.
Location: 2017 Christy Dr., Jefferson City

Friday, November 7
8 - 9 a.m.: Seeing Through a Past Lens: Shaping Your Future Based on Your Past Experience
9 a.m. - 12 p.m.: It's Okay To Be Basic: Account Management in the Digital Age

Instructor: Brandi Anderson, CIC, CPIA

Session Descriptions:
Mastering Time Management and Technology for Your Agency
Dive into strategies for mastering time management, upholding the highest ethical standards, and leveraging technology to streamline your workflows. Learn concepts and strategies that help achieve your personal and business goals. This interactive session will equip you with practical tools to boost efficiency, build trust and stay ahead in a competitive market. Whether you're new to the industry or a seasoned expert, this class offers insights to elevate your agency’s performance and client relationships. Don’t miss this opportunity to transform your approach!
Approved for 1 general CE credit in Mo. & Kan.

Seeing Through a Past Lens: Shaping Your Future Based on Your Past Experience

Unlock the power of your past to design a brighter tomorrow! Join us for an inspiring keynote address to discover how your personal and professional journey can become a compass guiding you toward growth, resilience and success. Through insightful stories and actionable strategies, this session will empower you to transform lessons learned into a roadmap for the future. Don’t miss this opportunity to turn reflection into progress!

No CE.

It’s Okay To Be Basic: Account Management in the Digital Age
Basic account management for insurance products has transformed in the digital age, but some skills are always useful in empowering professionals to deliver tailored solutions with precision. By leveraging digital tools like CRMs, data analytics and automation, account managers can streamline client interactions, optimize policy offerings and anticipate customer needs. The digital shift not only enhances efficiency but also fosters deeper client trust and loyalty. Equip yourself with the latest technology to stay ahead, provide exceptional service and ensure your clients’ evolving insurance needs are met with confidence.
Approved for 3 general CE credits in Mo. & Kan.

Hotel Option:
Best Western Plus Capital Inn
1937 Christy Dr.
Jefferson City, MO 65101
573-635-4175
MAIA has no contract or special rate with the hotel.

CSR Development Conference Flyer

Cancellation Policy

Location

MAIA Headquarters

3315 Emerald Lane
Jefferson City, MO
Parking & Entrance in back parking lot.

Pricing

Early-Bird Registration - $150
Regular Registration - $175

2nd Agent Early-Bird Registration - $125
2nd Agent Regular Registration - $150

Non-Member Registration - $300

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Contact Information

Missouri Association of Insurance Agents
Name: Laura Berendzen
Phone: (573) 893-4301
Email: lberendzen@moagent.org

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CSR Development Conference - Nov. 6-7, 2025 - Jefferson City/Online

November 6, 2025 11:00 AM - November 7, 2025 12:00 PM (CST)

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CSR Development Conference - Nov. 6-7, 2025 - Jefferson City/Online

November 6, 2025 11:00 AM - November 7, 2025 12:00 PM (CST)

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