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Hybrid: Online or MAIA Headquarters, Jefferson CityOnline - GoToWebinar: You will receive the initial link to access the session 24 hours before the course begins. You will receive subsequent links approximately an hour before the beginning of the session. If you've never used GoToWebinar, please take the time NOW to check system requirements by clicking on this link. If your system is incompatible, you will need to reach out to your IT contact immediately and sort out any issues before the beginning of the course.
Agenda:Thursday, November 710:30 - 11 a.m.: Registration 11:00 a.m. - 12 p.m.: Networking Session & Lunch (in-person only)12 - 4 p.m.: The Claims Department & Your Agency 6 - 8 p.m.: Bowling at Strikers (Optional, $30/person) Includes soft drinks, pizza and 90 minutes of unlimited bowling.Location: 2017 Christy Dr., Jefferson City
Friday, November 88 - 9 a.m.: How to Maintain Motivation & Increase Sales 9 a.m. - 12 p.m.: Customer Experience and Your Agency
Session Descriptions:The Claims Department and Your AgencyThis class will give you an inside look at a claims department. You will learn what the typical day looks like for adjusters at all levels. What challenges do adjusters face? How does claims management ensure that service is a priority for your clients? An agency and its staff should be concerned about the claims departments for their carriers since that may be the only interaction your clients ever have with a carrier. You will learn how to build a better relationship with claims adjusters and ensure your clients' claims experience is excellent. When the claims department and your agency work together, the happier your clients will be as well.Approved for 4 property-casualty CE credits in Mo. and Kan.How To Maintain Motivation and Increase SalesAre you finding it hard to stay motivated or to increase your sales? Are you tired of hearing the word “NO!”? This class will discuss different avenues on how to obtain motivation and how to maintain that motivation. Learn what motivates you and how to use that to your advantage when it comes to insurance sales.No CE.
Hotel:
MAIA Headquarters
Please park & enter from the back parking lot/entrance.
Early-Bird Registration - $150Regular Registration - $175
2nd Agent Early-Bird Registration - $1252nd Agent Regular Registration - $150
Non-Member Registration - $300
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