Description

ATTENTION: PLEASE ENTER YOUR EMAIL ADDRESS IN THE "MY INFORMATION" BOX BELOW AND CLICK "FIND ME" TO VERIFY YOUR MEMBERSHIP AND RECEIVE MEMBER RATES. (YOU DO NOT NEED TO LOG IN.) IF YOU BELIEVE YOU ARE A MEMBER AND IT DOES NOT SHOW THE MEMBER RATE BELOW AFTER ENTERING YOUR EMAIL ADDRESS, PLEASE CONTACT OUR OFFICE BEFORE YOU REGISTER.

Online - GoToWebinar: 
You will receive the initial link to access the session 24 hours before the course begins. You will receive subsequent links approximately an hour before the beginning of the session. If you've never used GoToWebinar, please take the time NOW to check system requirements by clicking on this link. If your system is incompatible, you will need to reach out to your IT contact immediately and sort out any issues before the beginning of the course. 

Hybrid: Online or MAIA Headquarters, Jefferson City

Agenda:

Wednesday, November 8
12-1 PM: Opening Networking Session and Lunch (In-person only)
1-5 PM: CSR Master Class
6-8 PM: Bowling at Strikers (Optional, $25/person) Includes soft drinks and 2 hours of unlimited bowling.
Location: 2017 Christy Dr., Jefferson City
BOWLING IS FULL CALL OR EMAIL APRIL TO BE PUT ON WAIT LIST @ aunderwood@moagent.org.

Thursday, November 9
8-11 AM: CSR Master Class (Cont.)
11 AM-12 PM: Time Management Mastery for any Busy CSR

Session Descriptions:

CSR Master Class
Ignite your sales confidence, comfort and success as you become a catalyst for agency growth and client retention. Through entertaining lessons you will learn to cross-sell and upsell, handle objections, generate referrals and close new business inquiries with greater consistency and joy.

Time Management Mastery for any Busy CSR
Learn to apply the foundational pillars of successful time management so that you can accomplish more of what you must do and want to do with greater effectiveness, ease and joy.

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Cancellation Policy