Description

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Instructor: Steve Lyon

This new course is the second module in a new risk management series designed to familiarize new and seasoned agents with agency procedures and processes when interacting with customers and servicing accounts. The Service Essentials module covers these and other objectives:

• What you need to know about E&O
• Understanding Agent’s Duties
• Compliance with State and Federal Laws
• Role of Agency Procedures
• The Servicing Customer Accounts
• Documentation

Approved for 3 ethics CE credits in Mo. & Kan.
 

Important Webinar Information
- Registration fee is per person. You cannot pay for one person and have several others listen in. Each attendee must be a paid registrant.
- No exam required.

Cancellation Policy