Skip Ribbon Commands
Skip to main content
None

CSR Development Conference - Nov. 6-7, 2025 - Jefferson City/Online

CSR Development Conference - Nov. 6-7, 2025 - Jefferson City/Online

Thursday, November 6, 2025 11:00 AM - Friday, November 7, 2025 12:00 PM (CST)

Description

ATTENTION: PLEASE ENTER YOUR EMAIL ADDRESS IN THE "YOUR CONTACT INFORMATION" BOX BELOW AND CLICK "GO" TO VERIFY YOUR MEMBERSHIP AND RECEIVE MEMBER RATES. (YOU DO NOT NEED TO LOG IN.) IF YOU BELIEVE YOU ARE A MEMBER AND IT DOES NOT SHOW MEMBER RATES BELOW AFTER ENTERING YOUR EMAIL ADDRESS, PLEASE CONTACT OUR OFFICE BEFORE YOU REGISTER.

Hybrid: Online or MAIA Headquarters, Jefferson City

Agenda:
Thursday, November 6
10:30 - 11 a.m.: Registration
11 a.m. - 12 p.m.: Networking Session & Lunch (in-person only)
12 - 4 p.m.: Mastering Time Management and Technology for Your Agency  
6 - 8 p.m.: Bowling at Strikers (Optional, $30/person) Includes soft drinks, pizza and 90 minutes of unlimited bowling.
Location: 2017 Christy Dr., Jefferson City

Friday, November 7
8 - 9 a.m.: Seeing Through a Past Lens: Shaping Your Future Based on Your Past Experience
9 a.m. - 12 p.m.: It's Okay To Be Basic: Account Management in the Digital Age

Instructor: Brandi Anderson, CIC, CPIA

Session Descriptions:
Mastering Time Management and Technology for Your Agency
Dive into strategies for mastering time management, upholding the highest ethical standards, and leveraging technology to streamline your workflows. Learn concepts and strategies that help achieve your personal and business goals. This interactive session will equip you with practical tools to boost efficiency, build trust and stay ahead in a competitive market. Whether you're new to the industry or a seasoned expert, this class offers insights to elevate your agency’s performance and client relationships. Don’t miss this opportunity to transform your approach!
Approved for 1 general CE credit in Mo. & Kan.


Seeing Through a Past Lens: Shaping Your Future Based on Your Past Experience
Unlock the power of your past to design a brighter tomorrow! Join us for an inspiring keynote address to discover how your personal and professional journey can become a compass guiding you toward growth, resilience and success. Through insightful stories and actionable strategies, this session will empower you to transform lessons learned into a roadmap for the future. Don’t miss this opportunity to turn reflection into progress!
No CE.


It’s Okay To Be Basic: Account Management in the Digital Age
Basic account management for insurance products has transformed in the digital age, but some skills are always useful in empowering professionals to deliver tailored solutions with precision. By leveraging digital tools like CRMs, data analytics and automation, account managers can streamline client interactions, optimize policy offerings and anticipate customer needs. The digital shift not only enhances efficiency but also fosters deeper client trust and loyalty. Equip yourself with the latest technology to stay ahead, provide exceptional service and ensure your clients’ evolving insurance needs are met with confidence.

Approved for 3 general CE credits in Mo. & Kan.



Hotel Option:
Best Western Plus Capital Inn
1937 Christy Dr.
Jefferson City, MO 65101
573-635-4175

MAIA has no contract or special rate with the hotel.

CSR Development Brochure - to come

Cancellation Policy
Pricing

Early-Bird Registration - $150
Regular Registration - $175

2nd Agent Early-Bird Registration - $125
2nd Agent Regular Registration - $150

Non-Member Registration - $300

MAIA Headquarters
3315 Emerald Lane
Jefferson City, MO 65109 United States

3315 Emerald Lane
Jefferson City
Please park & enter from the back parking lot/entrance.

Event Contact
Laura Berendzen
(573) 893-4301
Send Email
Thursday, November 6, 2025 11:00 AM - Friday, November 7, 2025 12:00 PM (CST)
Categories
Online
Event
Jefferson City
Powered By GrowthZone


With our new membership database, there is no need to sign in to register for an education course or event. Please navigate back to the Education Calendar, click "Register" on the appropriate course/event and then use your email to verify your identity and register.